At this point, you can add or re-add the device to your household, or safely give it away. Next, press and hold the Play/Pause button while plugging the device back in and continue to hold that button until the light on the top of the device flashes amber and white.įinally release the Play/Pause button and the light should glow green meaning that the device has been successfully reset. You don't need to disconnect it from the actual device unless it's easier that way. In fact, although still labelled 'Mute' on older devices, its function is 'Play/pause'. The stripped portion should be caught firmly in the connector post. For Play 1, Play 3, Play 5 (Gen-1), Connect, Connect:Amp & Playbar, move away from the charging platform. Press and hold the MUTE button instead, whilst applying power. Insert the stripped end of the speaker wire into the hole, and then release. SONOS PLAYERS WITH MUTE BUTTON (ZP100, ZP80, Connect (Gen 1), Connect:Amp (Gen 1), Play:5, Play:3, Playbar) Unplug the power cord. Then, allow one minute for the product to boot up after reconnecting the cord. A very slight possibility is that the buttons you are pressing are defective and the unit does not actually reset. If you have a PLAY:1, PLAY:3, PLAY:5 (gen1), CONNECT, CONNECT:AMP or PLAYBAR, you will want to perform the following procedure.įirst unplug the power cord from the outlet. To reboot or reset your Sonos Speaker, you must remove the power cord from the outlet and wait for ten seconds. There are several flavors of Sonos devices, but only two ways of factory resetting. Factory resetting your Sonos player returns it to fresh-out-of-the-box condition so if you don't need to do this, you're better off not. Resetting your device is not intended to act as a troubleshooting technique, because it will erase everything on it including shares, playlists, music sources, and more. Resetting a Sonos One, Play:1, Play:3, or Play:5 (Gen 2) Unplug the power cord from the back of your Sonos speaker. Reason- wiring from behind amp above fireplace through basement to armoire is difficult whereas amp and router are in same location.Related: How to Set Up a New Sonos Speaker Is there a way to have surround without having to wire playbar and connect amp? I took Sonos helpdesk as telling me I would only need to connect amp to router. Now just wait for the router to power on again. After a while, you can release the button. Use a pen, paperclip or any long and thin object and hold down the button for a while. Find your router's reset button at the back of your device. Locate the IP address for your PLAYBAR - not the CONNECT:AMP. How to Hard Reset SONOS Amp: Make sure your router is plugged in. The Connect has to be used with an external amplifier or powered speakers. The Connect is part of the Sonos wireless multiroom music Hifi system consisting of a variety of wireless network speakers, players, and amplifiers. The buttons are a mute button and a volume control rocker. Position the speaker connected to the Right terminal on the CONNECT:AMP as the right surround speaker in your surround sound setup. The Connect has two front buttons and an LED light. Position the speaker connected to the Left terminal on the CONNECT:AMP as the left surround speaker in your surround sound setup. Power rating should be at least 75W for 8 ohm speakers and at least 150W for 4 ohm speakers. Also, make sure the volume in the app is turned up. Wire both the PLAYBAR and CONNECT:AMP to either your router, a single network switch, or to each other, using an Ethernet cable.Īttach desired speakers to the CONNECT:AMP. Make sure that the mute button on the Connect is not depressed. I was told that for surround to work I would only need to connect amp via cat 5 to router however the instructions sent me tell me to: Purchased Sonos system (playbar, sub, amp, boost) but purchased independent B&W rear speakers for surround.
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